Privacy Policy for the Albany Public Library (APL)
In keeping with its values, Albany Public Library defends your right to explore, learn, and read anonymously no matter your age.
The library follows the American Library Association’s Code of Ethics and protects your right to privacy and confidentiality in what you read, borrow, or access.
Library Records
Your account details – such as what you check out, overdue items, and contact information – are kept confidential. This information is shared only when required by law and after the Library Director and City Attorney have reviewed the request to confirm it is valid.
The library does not keep a record of your borrowing history unless you choose to opt-in to keeping it.
Information We Collect
We collect basic personal information – such as your name, birth date, ID, email, address, or phone number – when you sign up for a library card or register for an event that requires contact details.
We avoid keeping unnecessary records and never share your private information publicly.
Adult Account Access
Only you can access your account information unless you’ve given permission to someone else. Holds may be picked up by someone else, but the items will be checked out on their account unless they have your library card.
Children’s Account Access
Children’s account privacy is protected in the same way as adult accounts.
Parents or guardians may access account information when needed to clear overdue items or pay for lost or damaged materials.
Third-Party Vendor Services
The library works with outside companies to provide online services like eBooks, streaming media, and digital collections. These vendors may collect some personal and technical information, such as your name, IP address, search history, or device details.
Each vendor has its own privacy policy and terms of use. Please review them carefully before using their services. You can choose not to use a vendor if you don’t agree with their terms.
Vendors are expected to follow privacy laws, protect minors, and collect only the information needed to provide the service. However, the library cannot guarantee your privacy when using vendor platforms or external websites not managed by the library.
Messaging Terms and Conditions
The library offers an opt-in SMS or text messaging service to send reminders and updates about your account.
By opting in, you agree to receive account notifications and customer care messages related to your library account.
The library will not share, sell, or rent your mobile number or other personal information to third parties for marketing purposes.
The number of messages you receive may vary. Message and data rates may apply, so please check with your mobile provider for details.
If you need assistance, text HELP, use the library contact form, call 541-917-7580, or speak directly with a staff member.
To stop receiving SMS notifications, text STOP to cancel at any time, update your preferences through your account, or speak with a staff member.